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You are required to update your NetID Password annually.
If you have an issue or question requiring immediate attention, please get in touch with the Northwestern IT Service Desk at 847-49
1-4357 (1-HELP) or
consultant@northwestern.edu.
My Password has NOT Expired
- Visit NUValidate:
- Enter Your NetID:
- Enter your NetID and Password
- Click Login
- Click Change Your NetID Password
- Acknowledge the Northwestern Network and Computing Policy
- Click the check box acknowledging you have read and accept the Northwestern Network and Computing policy agreement.
- Enter and Confirm Your New Password
- Enter a unique password in the Enter New Password field
- Confirm this password in the Confirm Password field
- Submit Your New Password
- Confirmation
- If successful you will receive a message reading "Your request has been submitted."
- Click Complete to close this message.
My Password has Expired
- Visit NUValidate:
- Enter Your NetID:
- Enter your NetID.
- Leave the password field blank.
- Click "Forgot Password?".
- Choose Authentication Method:
- You now have two options to authenticate:
- Via Security Questions:
- Answer two of your pre-established security questions.
- Follow the password change prompts and click "Submit".
- Via Duo Authentication:
- Click the "Authenticate via Duo" button at the top of the page.
- You will be redirected to another screen to use your NetID to initiate Duo authentication.
- After successful Duo authentication, you will receive an activation code.
- Use the activation code to log in to NUValidate and change your password.
- Acknowledge the Northwestern Network and Computing Policy
- Click the check box acknowledging you have read and accept the Northwestern Network and Computing policy agreement.
- Enter and Confirm Your New Password
- Enter a unique password in the Enter New Password field
- Confirm this password in the Confirm Password field
- Submit Your New Password
- Confirmation
- If successful you will receive a message reading "Your request has been submitted."
- Click Complete to close this message.
Before submitting your new password, ensure that your new password meets our current password requirements.
A NetID password must:
- be 16-31 characters in length
- contain a non-alphanumeric character such as ( ! ] & * , + = : - )
A NetID password cannot:
- include your NetID
- include your first, middle, or last name (only enforced if the name is at least 3 letters long)
- be exactly the same as any of your previous 3 NetID passwords
- include a caret ( ^ ), dollar sign ( $ ), a single quote ( ' ), a double quote ( " ), a number sign ( # ), a less-than sign ( < ), a question mark ( ? ), a pipe ( | ), a back quote ( ` ), or a backslash ( \ )
- include more than four repeated letters or numbers (example: "aaaaa", "33333")
- include reserved sequential character strings (example: “asdf” or “jkl;”)
NOTE: It is possible for some users to experience a delay to their account access following a password reset. If you cannot log into some systems after changing your password, you may need to wait up to 90 minutes before the password change propagates to all systems.
To test this attempt to sign in at northwestern.edu/login, entering your new password in the Activation Code field. If you are able to successfully authenticate here, it is only necessary to allow for that 90 minute wait time before access to other systems is restored. If you continue to experience access issues after this waiting period, please get in touch with the Northwestern IT Service Desk at 847-491-4357 (1-HELP) or consultant@northwestern.edu.
If your password appears to function but you are experiencing a DUO lockout and have recently changed your password, please wait an additional 30 minutes before trying again.
Your feedback on this article is welcome, and we review comments regularly. However, if you have an issue or question requiring immediate attention or want to discuss your feedback on this article, please get in touch with the Northwestern IT Service Desk at 847-49
1-4357 (1-HELP) or
consultant@northwestern.edu.