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Onboard a device to the Northwestern network

  1. Knowledge Base
  2. IT Knowledge Base
Instructions for On boarding a (wired and/or wireless) Device Instructions for connecting on an Android Instructions for connecting on a Chromebook Instructions for connecting on an iOS

Fixing the "script on this page" error when connecting to GlobalProtect VPN for Windows

  1. Knowledge Base
  2. IT Knowledge Base
The message an error has occurred in the script on this page when trying to connect to GlobalProtect is related to your Internet cache for Internet Explorer. Even if you don't use Internet Explorer

Connecting your office computer to Ethernet through your Cisco phone

  1. Knowledge Base
  2. IT Knowledge Base
If you are faculty or staff, you most likely have one Ethernet data jack in your office or cube, and you've probably been using it to connect your computer to the Internet. Once your desk phone has

Feinberg - Connecting to an network printer in Windows via the FSM Print Server

  1. Knowledge Base
  2. IT Knowledge Base
How to connect to an FSM network printer in Windows via the FSM Print Server   Go to Start > Devices and Printers. From the menu bar click the Add printer tab, then select Add a network

Fixing when GlobalProtect VPN for Mac is stuck in a “connecting” state or does nothing

  1. Knowledge Base
  2. IT Knowledge Base
If your Mac is running a newer version of the macOS (i.e., Catalina, Mojave, High Sierra, Sierra) and when you click Connect nothing seems to happen, you might need to adjust your macOS security

Senturus Analytics Connector for Tableau & PowerBI Job Aid

  1. Knowledge Base
  2. IT Knowledge Base
Server Client”). Connecting Tableau to Cognos Analytics The technology leverages Microsoft® SQL Server® 2012 Native Client (or versions above). Most computers have this installed. To verify

Updating Wireless and Outlook 2016/2013 on Windows after changing a NetID password

  1. Knowledge Base
  2. IT Knowledge Base
relating to your wireless and Outlook setups.   Updating your eduroam wireless connection This is a two step process. Usually, you can forget and reconnect to the Northwestern network. In

Guest Wireless Access at Northwestern

  1. Knowledge Base
  2. IT Knowledge Base
While visiting Northwestern, campus guests can connect to the Guest-Northwestern wireless network. Guest wireless is a free service intended for use by visitors requiring short-term access to the

Fixing when clicking Connect in GlobalProtect VPN for Windows does nothing

  1. Knowledge Base
  2. IT Knowledge Base
Even though GlobalProtect installed successfully on your Windows computer, it may not recognize the portal address. If this happens, when you click Connect, nothing will happen. To fix this issue

Fixing the "Failed to connect to authentication server" error in GlobalProtect VPN for Mac

  1. Knowledge Base
  2. IT Knowledge Base
If your Mac is running macOS El Capitan (v10.11) you will get this error message when you first try to connect to GlobalProtect VPN. To fix it, you will need to adjust your security settings

Internet Network Services

  1. Services
  2. Infrastructure
  3. Network Connectivity
converged communications fee.   How to Request Service Click the "Request Service" button to the right.   Support Resources eduroam - Northwestern's Wireless Network Guest Wireless Access at Northwestern

Adding an Network or IP printer to your computer

  1. Knowledge Base
  2. IT Knowledge Base
How to add a network or IP based printer for Feinberg. ... Prerequisite Before starting this process, find out the IP address of the printers from the department administration. You can be on the wired network or on Eduroam to connect to network printers

Updating Wireless and email on iOS after changing a NetID password

  1. Knowledge Base
  2. IT Knowledge Base
emails, close the Mail app and try these steps again in a few minutes. Sign in with your NetID and password when prompted. eduroam Wireless Go to Settings Press on Wi-Fi

Deleting a saved wireless profile

  1. Knowledge Base
  2. IT Knowledge Base
If you encounter difficulties connecting to the eduroam wireless network, especially after a NetID password change, you may need to remove your saved wireless profile from your computer. Follow the

Research Data Storage Service (RDSS) Troubleshooting Guide

  1. Knowledge Base
  2. IT Knowledge Base
Solutions to common issues for connecting to RDSS ...  Eduroam network.  From off campus, you can connect to the internet as you would normally. However, you must also use GlobalProtect VPN. Try connecting to VPN and see if this resolves the