All services associated with telephones, including voice services, teleconferencing, etc.

Services (10)

Audio Conference Bridging

Allows meeting organizers to host audio-only (dial-in) Teams meetings.

Automated Telephone Directory

Use a telephone to connect to the published telephone numbers for faculty/staff and University departments.

Call Centers

Call center services enable groups to create menus, queues, and routing that help direct and control incoming calls to a group of agents.

Cellular Services

At Northwestern, AT&T, Sprint, T-Mobile and Verizon are the main cellular service providers serving the Chicago and Evanston campuses. Each carrier maintains cell towers across the campuses to provide service to their customers.

AV Design

Whether planning for new construction or renovating an existing learning space, Northwestern IT Media and Design team offers a full complement of consulting services to aid University schools and departments in making informed decisions regarding audio-visual and presentation technologies and room-based videoconferencing solutions.

E911 Emergency Telephone Calling

Use a hardware or software telephone to place an emergency 911 call to first responders.

Microsoft Teams

Microsoft Teams is a secure, Cloud-based chat and group collaborative workspace that seamlessly integrates with other Microsoft 365 applications, including Exchange, OneDrive, and SharePoint.

Telephone Services

Northwestern Information Technology provides traditional phone services to the Northwestern community that include desk phones, conference room phones, voicemail, and software phone clients. Custom configurations for analog voice service or SIP connections can also be provided upon request and consultation.

Two-Way Radios

Two-way radio services enable real-time local communication between a network of radios across the Evanston and Chicago campuses for event-based or ongoing operations teams.


Zoom is available to anyone with a valid Northwestern NetID, and its use is intended for the purpose of conducting University-related activities. To get an account and begin using it immediately, visit the Zoom login page, sign in with your NetID and password, and authenticate using Duo MFA. An account is provisioned automatically upon first login.